Google recently demoed their Assistant to make a phone call to help book a haircut appointment. When the conversation was being heard Buy Google Reviews, the discussion sounded just like two people talking together, while in fact online there wasn’t a live person, but an ‘AI powered Assistant’ that sounded pretty much like talking to a real person. Besides the “hmm” and “m-hmmm” that a live person would do when in a conversation, it ended up booking an appointment for the Customer who had called in.
Like some, of its ‘friends’ Siri, Cortana, Alexa, Google Assistant can also be used to help support a particular business process. The only upgrade that it had was using its Duplex Technology capability and perform a task with the same sounding effort as a human being. Here the test was to check if Google Assistant could be used to perform different tasks, something like book an appointment at a salon or restaurant however for a business there are a lot of things that will be considered, this also includes the Security Policies for using Robots to do a Human’s job.
Google Assistant is a virtual companion and is available on Android phones and tablets running Android 5.0 or higher, on iOS devices via a downloadable app, and on certain Chromebooks and home speaker products. With Android and other Google devices, Assistant can typically be summoned via a simple voice command or by pressing and holding the Home key on your device.
Notes & Reminders
If you need to take down a note, one can simply open Assistant by saying “OK Google..” and say “make a note to self”. You can even opt to have the note sent as an email to your own address via Gmail. Google Assistant can act as your secretary and compile a list of reminders, to-do tasks, or notes and then send this list as an email. It can even send the list to multiple people or post it into apps like Slack, Evernote or Trello.
As an example Assistant can set a reminder for a specific time and day just by saying “OK Google… Remind me to call John on Monday at noon,” One can set recurring reminders by adding the word “every” into the spoken command ( e.g., “Remind me to check the inventory every Thursday at 1:00 ). In addition to Reminders, there is also a command “Remember that the meeting is at 4:00 every Thursday”